Shipping policy

   
   

Logistics & Delivery

   

Fast. Transparent. Worldwide.

   

Everything you need to know about getting your TRIMUI order straight to your doorstep.

 
   
        
     
Global Standard
     

Free Shipping

     

Complimentary worldwide delivery on all qualifying orders over $20.

   
   
     
Zero Hidden Cost
     

Tax Included

     

100% duties and taxes prepaid for US, UK, and EU destinations.

   
   
     
Speed & Precision
     

2-Day Dispatch

     

Orders processed and dispatched within 48 business hours.

   
 
   
   

Order Guidelines

        
            
       

Tracking & Status

       

Tracking details will be emailed immediately after your package is handed over to the courier.

     
     
       

Address Updates

       

Need to modify your destination? Contact support@trimui.shop within 48 hours of purchase.

     
     
       

Split Shipments

       

Orders with multiple items may arrive in separate packages depending on inventory location.

     
     
       

Returns & Cancellations

       

Please contact us first if you change your mind. Do not reject packages directly upon delivery.

     
   
 
   
   
     

Package Damaged or Items Missing?

     

Notify our team within 24 hours of delivery with proof photos or videos.

   
    Report Issue  
   
   

Estimated Transit Times

   

Transit times are estimated in business days and may vary during peak seasons or customs procedures.

       

      Standard Freight       Free over $20    

   
                                                                                                                                                                                 
Destination Region Estimated Delivery
Japan 4–5 Business Days
United Kingdom 5–8 Business Days
Australia, New Zealand 5–10 Business Days
Singapore, Vietnam, Thailand, South Korea 5–8 Business Days
Mainland Europe (EU, Switzerland) 6–10 Business Days
United States, Canada 8–15 Business Days
Middle East (Saudi Arabia, UAE, Israel, Qatar) 6–10 Business Days
Southeast Asia (Malaysia, Philippines, Indonesia) 8–14 Business Days
Latin America (Mexico, Brazil, Chile, Colombia) 8–15 Business Days
   
       

      Express Delivery       Fastest Mode    

   
                                                                                                                                         
Destination Region Estimated Delivery
United Kingdom, France, Spain, Netherlands 3–6 Business Days
Australia 4–7 Business Days
United States, Germany, Italy, Belgium, Denmark 5–8 Business Days
Austria, Poland 6–8 Business Days
Canada 8–10 Business Days
   
 
   
   

Frequently Asked Questions

   
            
       

Can I choose my carrier?

       

We automatically route shipments via the fastest and most reliable carrier based on your address.

     
     
       

Any hidden US / EU customs fees?

       

None. All tariffs and customs fees are 100% prepaid before shipment.

     
     
       

What if my delivery is delayed?

       

Track your package via the confirmation email or contact our support team for live updates.

     
   
 
   
   

Still need help?

   

Our dedicated support team is available to assist you.

    Contact Customer Support